Ambulance: Episode 5

North West Ambulance Service calls up military personnel to help care for the public effectively as the pandemic takes its toll. The new recruits are put through three days of intensive training before they can join the paramedics working on the frontline. Once training is complete they should be able to respond to lower category calls, which account for 20 per cent of the workload. In control, call handlers are currently answering a new 999 call every 20 seconds. With staff sickness taking its toll on the workforce, agency staff are drafted in to help. Narrated by Christopher Eccleston