Margaret and her son Fraser hope that their Royle Farm B&B in Burton-on-Trent in Staffordshire will capture their guests' imaginations. When the guests arrive, Glenn and Leon are fixated on the fantastical furniture and Mike and Del are beside themselves about the bed and feel askew about the view. Antoinette and Carmen are captivated by the colour, but their pillow leaves a stain on their stay. In the morning, despite a bevy of home-cooked goodies, Margaret's deepest fears are realised when delays in the kitchen lead to a belated breakfast