The B&B owners meet for the last time to find out what they've been paid and to settle some scores. The Cimon is first and hosts Mark and Jo want to question Karen and Russ about their breakfast feedback. Next, Nigel from The Cardinal's Hat wants clarity on some cleaning and hygiene comments made by Mark and Jo. Russ and Karen from Cledan Valley are third and are keen to put Mark and Jo straight. Finally, it's Springfield House and owner Lucinda and friend Diane want to put two of the guests at ease, but it's the payments where true feelings are expressed