The final visit is to Springfield House in Instow, Devon, where Lucinda Renshaw who is joined in the competition by friend Diane Passmore, transformed this home in to a B&B eight years ago. On arrival, Nigel soaks up the luxury; Karen and Russ get comfy, and Mark and Jo have the run of the top floor apartment, but things take a turn when Mark and Jo realise they don't have a lock on their door. Discussions at dinner turn to payment as some owners give hints that they aren't happy with comments they've received. When it's time for feedback, there are some home truths for Lucinda