Inside John Lewis: Trouble At The Tills

John Lewis has been one of the most famous names on the British high street for more than a century, but 2020 has been devastating with the chain posting record losses and announcing a slew of redundancies alongside the closures of some flagship stores. Steph McGovern investigates the challenges facing the company and examines what they reveal about the wider future of the nation's high-street stores as more people turn to online shopping.