Britain's Busiest Airport - Heathrow (2019)

The behind-the-scenes documentary returns to Heathrow, following the lives of the staff working in Europe's biggest and busiest airport. In the first episode, a passenger arrives from Doha for a connection to Dublin, but realises they have mistakenly booked from Gatwick, and it is up to Experience Manager Sue to assist him. Elsewhere Dave, a Senior Flight Officer, flies to Seattle to collect a new 787 Dreamliner aircraft, and engineering apprentice Matt heads out onto the runway to calibrate the arrival lights.