Alex Polizzi: The Fixer: Guidebridge Mot

Alex Polizzi sets out to wage a one woman campaign to save Britain's family businesses. Many small and medium family-run firms are going to the wall in the current climate, but it's a sector that's vital to the British economy. Alex Polizzi lends her considerable expert business skills to a failing family car repair garage in Ashton-under-Lyne, Manchester. Mum And co-owner Jan Lord despairs of getting the business out of the increasing trouble it's in with too few customers and not enough work to fill the mechanics' days. Without improvement, she faces the nightmare scenario of losing her home and making her own children unemployed. Alex discovers that the family are their own worst enemies - their customer service skills are not up to scratch, the garage is a mess, and not only that Jan's youngest son and MOT supremo Adam spends more time messing around than actually working. And worse, Jan herself is hiding the true state of the company from her sons and daughter