The Hotel Inspector: Alexandra Hotel, Llandudno

This season, a hotel in Liverpool leaves Alex Polizzi pulling her hair out as she faces one of her most trying hoteliers yet. Proprietor Patrick had high hopes for the former home of the infamous Beatles' Manager Brian Epstein, but 5 years later nothing could be further from the truth. Practical jokers Neil and John's hotel antics are wearing thin on their guests and their profits, and Alex needs to give a wake-up call to a quarrelling couple whose hotel suffers from dreadful home decoration, dire reviews and zero occupancy. The Hotel Inspector is forced to deliver some hard-hitting news to inexperienced hotelier, Sue Tipton who's first hotel venture has turned into a constant struggle. Left demotivated and un-inspired Sue is forced to run the business virtually single-handedly. Retirement seems a long way off for the Marsh family in Crawley who bought 34-acre Waterfall Country House Hotel more than a decade ago. Keen to decrease their workload as they approached retirement age, the couple's dream of leaving a profitable and thriving business to their children is rapidly fly away